All orders are shipped within 48 hours on Monday - Saturday 8am - 5pm.
Orders received on Sunday or Postal Holidays will ship within 48 hours of the first available mailing day
We use the following carriers to deliver our orders:
USPS Priority Mail
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
- Please email firstname.lastname@example.org to request a refund
- Mail your returned item to:
Long Island Woodworking Supply
33 Gardiner Rd
Smithtown, New York 11787
- Include in your package a signed letter stating the reason for your return and the original receipt.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
We do not charge a restocking fee. We also do not refund the original shipping and handling that you paid on the order.
Exchanges will be determined on a case by case basis, We are not responsible for shipping on exchanges unless an error was made by us.